Bootstour zu den Inseln Murano, Burano & Torcello mit Glasbläser-Vorführung

The tour was generally good, but I had booked a 9:30 a.m. tour with a Spanish-speaking guide, and when we arrived at the ticket counter, they told us that at that time, the tour was only available in French. We had to reschedule the tour for 12:30 p.m., which meant we were extremely hot and couldn't enjoy the visit because of it. On top of that, the schedule change threw off all the plans we had for the day.

This tour was a great way to see the highlights of the islands in the Lagoon, all in just half a day. The boat transport between each island have great views, all while receiving interesting tidbits from the staff about the history of the lagoon. You are given plenty of time to explore each island, and the glass blowing tour is fascinating.

The tour itself is nice... but there’s not enough time at each stop... 45–50 minutes per stop doesn’t even give you time to stop for a second if you want to see anything. The guide’s explanation is great, but unfortunately people are chatting and shouting, and it’s almost impossible to hear anything... The boat was full of Spaniards and South Americans who, obviously not understanding any of the three languages, had decided not to let anyone else understand a thing either 🤣🤣

I enjoyed what the guide told us about Venice, and I appreciated visiting islands where you could sense their history. Even though they were all different in their own way, they seemed to be lovingly cared for by the locals. Each island had a distinct character that set it apart from the others, and that’s what makes Venice such a unique place.

This excursion to the islands of Murano, Burano, and Torcello was simply wonderful. The entire boat crew was very friendly and attentive, and our tour guide in particular made the trip something special—warm, helpful, and very knowledgeable. One incident demonstrated just how reliable the team is: We accidentally left our cell phone on the boat. After a quick conversation with the staff in charge, we were able to get it back the very next day—handed to us by the same employee who had accompanied us as our tour guide. A heartfelt thank you to the entire team for this great service!

They left us stranded in Murano—even though we were traveling with a minor and arrived at the agreed-upon time—they left early, and we had to fend for ourselves, and the guide was supposed to speak Spanish, but she spoke Italian, English, and German—and she even pushed me away when I asked if she spoke Spanish. Plus, the time allotted for each island is very limited; you don’t have time to see anything. I’m very dissatisfied and wouldn’t do this again.