ANNA D'AMATO
Okt. 2026
1,0
Hello, I called your customer service, but I didn't receive any help downloading the audio guide I paid for. The payment for this service was misleading, as I thought I would receive a headset at the castle entrance rather than an app to download. Despite having the latest generation of smartphones (iPhone 18), we were unable to use the service. I would appreciate hearing back from you.











