Campania Express Einzelfahrkarten: Neapel nach/von Herculaneum - Schneller & Malerischer Transfer

I booked the ticket for 5.22pm but when I got the ticket it was changed to 8.22pm. Therefore, I was unable to go so lost money and a possible experience. I would like a refund if possible as this is inexcusable and would like to raise a complaint.

I booked the ticket for 5.22pm but when I got the ticket it was changed to 8.22pm. Therefore, I was unable to go so lost money and a possible experience. I would like a refund if possible as this is inexcusable and would like to raise a complaint.

Nothing I took the wrong train because there's no indicator as to which is which. I want my money back.

Nothing I took the wrong train because there's no indicator as to which is which. I want my money back.