Maria pilar Suarez Almeida
Sept. 2026
1,0
I booked the wrong transfer. It was supposed to be from Rome Termini to the airport, but I put from the airport to Rome Termini, and by the time I realized, I had already hit pay. I immediately contacted customer service, and they told me they couldn't do anything and that I had to buy them again and do it right. There are 4 of us, so this mistake cost me double. They told me to talk to the Terravision stand at Rome Termini, which I did, and they told me that you had to resolve this. So, there is nothing to do but suck it up. After booking so many times, I don't think I will ever make another reservation.











