Borghese-Galerie: Zeitfensterticket mit digitalem Audioguide

Although walking through the Passetto was exciting, it was a rushed experience. The guide didn't wait for the group to gather before pointing out information and the microphone technique was horrible as well as the english. Lot's if heavy breathing and pauses with uuuuh, uuuhm made it hard to understand, Although he certainly had a lot of knowledge it didn't come through.

We were unable to book tickets through the actual gallery as they were sold out. Probably because companies like this buy up all the tickets and then turn them for a profit. While these were more expensive it allowed us to go to the gallery which would have not been possible otherwise. So they were fine I guess but you are just paying a lot more for something the museum offers for much cheaper.

Prezados nossa experiência foi péssima. Recebemos na véspera um e-mail avisando para levar fones mas estávamos apenas com os fones dos passeios anteriores e não serviam para nossos celulares e não ficou claro na compra e nas instruções que não teria disponível o aparelho e o fone para o áudio. A pessoa que nos entregou os tickets disse que era para baixarmos o app e estaria escrito. No app constava a história do local e da família mas nada das obras. Perdemos muito pela falta de clareza nas indicações e pela total falta de apoio recebido no local. Recomendamos muito a Galeria Borghese, mas não recomendamos esta empresa para a compra de ingressos. Katia

The audioguide didn’t download in time before the tour began. And once it did (after we exited), it was only three 2-minute recordings, nothing really about the main artworks in the gallery. Also a good amount of rooms/sculptures/paintings were blocked off from view inside the gallery which was disappointing since we paid more than regular price to visit.

Suite à notre visite, je souhaite vous faire part de notre insatisfaction concernant l’organisation et l’accueil. Nous avons en effet passé près de 30 minutes à chercher le point de rendez-vous, avant de comprendre que la personne en charge nous attendait simplement près d’un arbre, sans indication claire ni communication préalable. À l’issue de la visite, la récupération de nos effets personnels a également été problématique. Nos sacs nous ont été remis par une jeune femme que nous avons manifestement dérangée, qui les a déposés de manière brusque sur le comptoir, accompagnée d’une attitude peu professionnelle. Suite à cela, nous avons constaté qu’une paire de lunettes avait été endommagée. Ces éléments ont fortement nui à notre expérience, et nous regrettons ce manque d’organisation et de considération envers les visiteurs.