Tour Giornaliero a Ischia e Giardini Mortella da Sorrento

There was a quite stressful confusion regarding meeting point. When we arrived at the designated spot we found it very busy with many people, many groups and many guides and it wasn't clear from the start where exactly our group should meet or how we would be able to recognize each other. After an hour (!) of going from person to person asking "are you our guide by any chance" we finally by accident found our group, our guide didn't have anything on her which would suggest that she's a tour guide (no sign, no badge or anything similar), basically she looked like any other tourist. The group was just about to board the ship and we realized that they were ready to leave us behind hadn't we found them in the last moment. We were then told off about being late (we arrived 1 hour before) and then it turned out there were no ferry ticket left for us. We boarded the ship as "recommended passengers". Once on bus, the guide tried to charge us again for the entry tickets to the gardens.

We were told to be at the port for 9am, but half tour group didn't arrive till 9.30am, the meeting point was incorrect and we were aided by another tour guide, coach, driver and guide were fine, the gardens are divine and so worth a visit. However there was too much time wasted before lunch on scenic photo shots, we were taken to a restaurant for lunch, extra cost, and little choice was given to you if you wanted to or not as the position of the restaurant didn't give you a choice, however it was very good value for money with a beautiful view. Our biggest complaint was that although Get Your Guide says the garden entrance is included we were charged again by the guide, and if you didn't you weren't going to get into the most important part of the trip, so be very aware.

Despite lots if people ....,well organised , bus driver and Guide worked well to add elements to the tour. Mortella gardens fantastic and lunch almost like a party at our table. Boat part not too good as a few people being unwell in an enclosed downstairs wher most people were asked to sit. Different ferry with opportunity to sit outside required .