Colosseo, Colle Palatino e Foro Romano con Tour Guidato dell'Arena

We really loved our tour guide Daniella, she was so expressive and brought a lot of personality to the tour! While the Vatican is busy place to visit, she helped make the experience feel not too overwhelming while giving us a rich and detailed tour of everything we were seeing (and there is a lot to see). It is incredibly beautiful and to ensure you get the full history and explanation of everything you are seeing, I can't recommend this tour enough!!

It was great to see the Roman Forum and Palatine Hill. However, once getting to the Colleseum our tour guide left. We then realised we were only granted entry onto the Arena and not the upper levels of the Colleseaum (despite it clearly saying we could view this upon booking and the tour itinerary). I disputed it, and received £25 back (I paid £160 originally). This did not cover the ability to buy tickets to see the parts of the Colleseaum that we missed. Overall, I would give this a miss and book a guided tour elsewhere or just book tickets through the actual Colleseaum. I am extremely dissatisfied as this whole trip was booked for my partners birthday with the Colleseaum being the main attraction and we did not get to see what we were lead to believe we would.

Our family of 4 loved the experience to go back in time to see the Coloseum, Palatine Hill and the Roman Forum. We had booked this adventure in early April and were not dues to experience it until late July. Our guide Alejandro was very knowledgable and kept the tour moving at a good pace. I would have given the experince 5 stars if it wasn't for the terrible experience in the 7 days prior to our visit. We booked a 9:15 tour as we have teenagers who are fairskinned and senesative to the sun. This was prior to learning that most of Eurpore was going to have a heat wave like no other with temps soaring to 100 degrees with a "feels like" temp well over 100 degrees. About 7 days prior to our tour I was contacted via text by somone who was not from Headout telling me that our tour was changed to 8:45. I was in the hills of the Chianti region with little to no service. I was trying to respond, I was trying to call Head out support. I couldn't reach our ground transportation to make sure I could still get there.... I finally get it all together (while just about ruining my day out with my extended family) and straightened out only to have them tell me that I can no longer have that time. Now I have been moved to 1:30. Unhappily, we agree, but beg for a morning time slot if possible. I don't understand how this happens when I booked and paid months in advance- they tell me "limited ticket availability". Again, I don't understand this. Four days later I receive an email-- (I am not really checking email on my overseas vacation...) Telling me that due to limited availability, I can no longer have the 1:30 tour, we are now moved to 3:00. After 2 days of calls, texts and emails we are now stuck with the hottest part of the day to tour an open arena and be outdoors, but we have looked forward to this trip for a year. So here we are, counting down the hours hoping that they don't cancel us all together-because, how do I know this won't happen?? We got our tour, it was hot as Hades out there and a real struggle. The stress before it was not worth the experience, sadly. I'm not sure how many months you have to book in advance to be secure in your booking time, but apparently its more than 3 months. I wish you better luck than my family had. Oh and I tried to be a "Karen" and speak to someone in charge, I was NEVER allowed to do so.