Galleria dell'Accademia: Ingresso Orario e Audioguida Mobile

We got the audio version and were told we would get details in an email the day before. We did not. I contacted the number and they were polite but had no information. We went the next day to the meeting point. A mess. We needed internet to access. Told to go to a bar and get internet from there. Could have had this qualified the day before. Another person in line with the tour didn’t understand about the internet connection. Once we had internet and went inside, the audio was not very thorough. The museum audio tour would have been better.

Didn’t know but this is through Get Your Guide but you look for the Caf Tour guide in a blue jacket. A little difficult to find because we were looking for someone with Get Your Guide attire. Overall the audio and self guided museum was great - didn’t have great connection inside so I recommend getting on Wi-Fi if possible so you can listen to everything on the app. Walking tour was 1.5 hours long. Started audio museum at 9:30. Walking city tour started at 11:15 ended at 12:45. Our guide was great and she has been in Florence for 35 years!

We did enjoy the Acadamia tickets. The hard part was finding the guide to get the tickets. Then trying to upload the app. They told us in the building there would be WiFi to connect to,to load the audio app. That was not the case and we had to do the tour without the audio part. So that made it hard to know exactly the history of the art inside. Therefore we didn’t get all what we paid for.