Uffizi: Skip-the-Line Ticket with Audio Guide and On-Site Host

Leider hat diese Tour in keinster Weise überzeugt. Wir hatten unsere Tour um 09:30 gebucht. Bei Ankunft wurde uns mitgeteilt, dass das Museum erst um 10:30 öffnet. Dann mussten wir - entgegen den Versprechungen - in der Menschenmenge mit anstehen (von wegen "Skip the line") und konnten erst gegen 11:45 Uhr die Uffizien mit unserem Guide betreten. Ein weitere an diesem Tag geplante Tour konnte somit nicht angetreten werden und die hierfür entstandenen Kosten wurden natürlich nicht ersetzt... Der Guide hatte ein recht undeutliches Englisch und war mit der Situation völlig überfordert. Wenn man schon extra Geld zahlt, damit man nicht anstehen muss und man eine persönliche Führung erhält, erwartet man auch den entsprechenden Service. Rechtliche Schritte hinsichtlich des gezahlten Betrages halte ich mir vor.

Az idegenvezető kedves volt és segítőkész. Azon viszont ő sem tudott segíteni, hogy a magyar nyelvű audio guide meglegyen. Ilyen nincs!!! Ha ezt tudom akkor vásárolok egy sima belépőt és saját tempó a elnézelődök a családommal és a telefon segítségével fordítok ahogy most is tettem. Idegenvezetés és audio guide nem kell ide. Ezt leszámítva lenyűgöző a múzeum! Imádtam!

La nostra guida, il sig. Remo è stata eccezionale. Il tour è durato 3 ore abbondanti invece che due perché lui ci ha tenuto a darci tante informazioni interessanti e particolari. Bravo davvero. Consiglio però ad Accord di non mettere insieme persone di lingue diverse in gruppo perché per la guida dover spiegare in 3 lingue diverse come nel nostro caso diventa faticoso ma soprattutto è dispendioso in termini di tempo. Se deve spiegare le stesse cose per tre, potrà dire molte meno cose. Risultato: un ragazzo francese presente capiva italiano, abbiamo perso due tedeschi e, quando siamo rimasti solo noi italian speaker le cose sono andate divinamente. Sig. Remo top!

This was not worth the money. When we arrived, we waited probably about 15 minutes for our guide who looked completely disheveled. We were in a group with an older French couple who spoke no English. That didn’t bother me, but our guide was very impatient with them because they were slower. The audio guide was not very helpful. It didn’t seem interesting at all compared to other ones I’ve tried. The guide was frustrated that it was so crowded and it was a day where there were a lot of school kids there on a field trip. She later sort of apologised for being impatient bc we were her 5th tour of the day and she had no breaks… I’m trying not to judge, but that’s not our problem… the tour isn’t cheap, and she really should have sucked it up as this is her job. That’s not fair to us.

The experience was not great. The tour guide forget the headset for us to wear so we have to wait almost 15 minutes. After waiting for almost 15 minutes, he did not manage to get us the headset so we were requested to be close to him when he talk throughout the tour. Plus, he is and old guy and cant talk that loud. Overall a bad experience for us.