Capri Semi-Private Boat Tour from Sorrento: Discover Grottoes & Stunning Views

The experience is spectacular and you have to do it one day in Capri. From start to finish, the guides on the boat accompany you, give you snacks to eat and soda/beer/lemoncello to drink. Definitely do this tour. The bad thing was not the tour, but the communication with the tour providers, in short all that possible misunderstanding could have been solved with better communication and predisposition for it before: In all the tours I have taken, the company/supplier usually contacts you hours or a day in advance. This was not the case. My tour was scheduled for 9:00 AM, and since I had not received any communication, I sent them a message asking about it. Their response was, "What tour?" After I provided them with the booking details, they informed me that due to "weather conditions" (which could be true or just an excuse to cover up a mistake), the tour was delayed until 11:00 AM. This gave the impression that they did not know what was going on and simply placed us on the next available tour at 11:00 AM. They further stated that they could not have notified us earlier because they found out the night before and the office opened at 8:00 AM. I wrote them at 8:35 AM, so why did they ask "What tour?" if they already knew it was postponed due to weather? It all seems like a series of excuses. Beyond this initial miscommunication, the company later apologized and gave clear information to take the tour correctly at 11AM.