Kombiticket: Kolosseum und Vatikanische Museen

This is clearly the piece de resistance of any visit to Rome. The preservation is impressive and the atmosphere is second-to-none. The issue was with the audioguide (yet again). There were two of us, but only one access to the audioguide so we tried to have an 'ear' of the headphones each but eventually gave up as it impeded our enjoyment. Also, I had amessage saying I needed to meet someone to exchange my online ticket for a paper one. We followed the directions and ended up on a street corner with nothing and nobody. We went to a tourist information ( a good 15 minute walk in 30 degrees celcius heat) to be informed our tickets were downloadable from the Headout app. This was very confusing (especially for a 49 year old like me!!). Please make things a little clearer regarding this.

The experience was misleading; they say they sell tickets, but they are actually vouchers. The information on the website is not clear and is very non-transparent, which disrupted my visits. Having to go looking for the meeting point and the people to get your ticket is not convenient. Ticket prices are also highly inflated; I paid double the actual value. It also happened with the ticket to the Vittoriano Monument, where the time I bought the ticket for turned out to be the collection time, not the entry time. Customer support did not work, and the staff didn't know how to answer!! In short, it was all a huge deception.

The meeting point is located across the road, slightly above the museum entrance. Inside, the staff give stickers with the entry time written on them to those whose slot is approaching, and then you wait. In the waiting area, you join the queue from the right side, but it moves very quickly. You pass through the first security check in 3-4 minutes. The guide takes you through all checkpoints without waiting, right to the museum entrance, and lets you inside. After that, it's up to you. It's a huge museum; I probably missed some parts of it. Thanks to the Headout team.

We had a great experience! The person waiting for us at the meeting point was really super nice; he gave us very useful tips to save time, and also for restaurants and things to visit in the city. As an added bonus, he spoke French!! The Colosseum is an absolutely magnificent monument steeped in history! Palatine Hill and the Roman Forum are open-air museums! A very good experience, easy access and quick entry (at least at 8:30 AM!).