Combo: Bus Hop-On Hop-Off a Napoli + Biglietti Museo Archeologico Nazionale

We were able to get into the museum without waiting. Totally hassle-free. Everything went great.

Booked incorrect date and was unable to change it and get my money back - I thought this was a flexible, useful site for being on holiday with short changes of itinerary but this was not the case. I would not recommend this site.

Variety, cleanliness, Egyptian section

Great Museum. Highly recomend!

Relaxed touring once I found the meeting place

Very easy with the app, gained entry with no problem. Made it a stress free experience

I wasn't able to get the audio guide. The chat support, on the other hand, was up to par... we tried to resolve the issue for over an hour. Once access was set up, I only had it in English. Even after changing the language, it stayed in English. A huge disappointment and a lot of wasted time. I will not be using headout again :(

Easy online purchase. Great tours. Good customer service.

Enjoyed the 2 routes and the day out

Great way to see Naples, but the blue line was great to allow us to see views of the city and the hill area which would otherwise be hard to access

Great experience exploring Naples! We particularly liked the blue route which took us along the ocean area and into areas we never would have seen. Fabulous tour

Dont book with Headout. On two bookings we were charged extra for the audio guide whihc was impossible to access. We would have been better just going to the venue and paying a cheaper extrance fee

The buses were clean, and the commentary was very good as usual. The welcome at the starting point was very friendly, and the bus drivers at the intermediate stops were also very helpful. What I didn't like was that on our chosen day, the tours didn't start until the afternoon, and I received no information about the cancellation.

Easy access near the metro station. No wait to enter the museum. It's best to get an audio guide or, even better, a guided tour if available in your language.

The app is not clear and is misleading. You can't change anything even if you made a mistake. I don't understand why you can't change dates with a month's notice. I won't use your app anymore.

Almost everything was very straightforward, but the audio didn't work—I don't know if it was due to reception issues or because connecting was too complicated for me. That's the only major complaint.

Easy access, freindly service at the counter and good information about the exhibition.

The hop on, hop off bus made moving around the city very easy and we got to see some things we might not have otherwise. The excursion to Pompeii and Herculaneum was FANTASTIC. All the guides were great. Special shout out to Chris (coordinator for the day) guide Lello and driver Marco!

Views were great, but none of the four audio spots /headphones worked correctly, so I did not receive all that I had paid for.