Combo: Biglietti per Ercolano e Museo Archeologico Nazionale di Napoli

I didn't have time to see it all. The thing I liked most about my visit to Naples.

We were able to get into the museum without waiting. Totally hassle-free. Everything went great.

Booked incorrect date and was unable to change it and get my money back - I thought this was a flexible, useful site for being on holiday with short changes of itinerary but this was not the case. I would not recommend this site.

Variety, cleanliness, Egyptian section

Great Museum. Highly recomend!

Very easy with the app, gained entry with no problem. Made it a stress free experience

I wasn't able to get the audio guide. The chat support, on the other hand, was up to par... we tried to resolve the issue for over an hour. Once access was set up, I only had it in English. Even after changing the language, it stayed in English. A huge disappointment and a lot of wasted time. I will not be using headout again :(

Dont book with Headout. On two bookings we were charged extra for the audio guide whihc was impossible to access. We would have been better just going to the venue and paying a cheaper extrance fee

Poor service-do not use this provider they are not authorised to use at the venue

Easy access near the metro station. No wait to enter the museum. It's best to get an audio guide or, even better, a guided tour if available in your language.

The app is not clear and is misleading. You can't change anything even if you made a mistake. I don't understand why you can't change dates with a month's notice. I won't use your app anymore.

Almost everything was very straightforward, but the audio didn't work—I don't know if it was due to reception issues or because connecting was too complicated for me. That's the only major complaint.

Easy access, freindly service at the counter and good information about the exhibition.

As a medical sex therapist, I found the hermaphrodite statue ,so beautifully engaging.

It was straight forward entry we had a quick bite to eat opposite at a vegan restaurant which prepared us. Then gently walked over. The magnitude of the place and number of exhibits is astonishing. You need a good plan of the building. Guide online was difficult to follow

Really great! They still let us in despite being 20 minutes late. The museum is huge and super interesting. Highly recommended.

Very beautiful collection but it was a pity that we couldn't see the mosaics

With prepaid tickets, you save a lot of time. Unfortunately, part of the first floor (the famous mosaics) was closed for renovations. But everything else was truly thrilling. Thank you.

The museum was perfect. But you had nothing to do with that! On the other hand, the digital guide was in English!!!! And that was not clearly stated. So no, the experience was disappointing.