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Your driver will meet you at the agreed pickup location at your scheduled departure time. For hotel pickups, please wait at the hotel entrance or at the nearest accessible vehicle pickup point. The driver will identify you using the lead traveler's name provided in the booking.
If your accommodation is located in a pedestrian-only area or an area inaccessible by vehicle, we will arrange a convenient nearby meeting point.
In all cases, we will send you detailed pickup instructions at least 24 hours before your scheduled transfer, including the exact meeting location and information on how to identify your driver.
Transfers are available 24 hours a day, 7 days a week.
Important: When booking, please specify your preferred pickup time, accommodation name and address, number of pieces of luggage, cruise ship name, and terminal number in the Special Requirements section.
Please be ready at the confirmed pickup point at your scheduled pickup time.
Accessibility
Infants and small children can ride in a pram or stroller
Service animals allowed
Specialized infant seats are available
Suitable for all physical fitness levels
Good to know
Public transportation options are available nearby