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Pickup is available from your accommodation in Lucca or one of the listed meeting points.
Accommodation pickup: Please wait outside the main entrance. If your accommodation is on a pedestrian street or in an area inaccessible to vehicles, we will arrange a nearby accessible meeting point.
Porta San Pietro, Porta Elisa or Viale Cavour: We will confirm the precise meeting spot before your tour, including a map pin where needed. Please wait at the confirmed location rather than moving to another entrance or nearby street.
Your driver will hold a sign displaying the lead traveler’s name. We will send the driver’s contact details and your confirmed pickup time at least 24 hours before departure.
Please be ready at your confirmed pickup time. Pickup times may fall within the 20 minutes before the advertised departure time; please follow the specific time provided for your booking.
If you cannot find your driver, please call the contact number on your booking confirmation.
Accessibility
Specialized infant seats are available
Infants and small children can ride in a pram or stroller
Suitable for all physical fitness levels
Good to know
Public transportation options are available nearby