Vesuvius: Skip-the-Line Tickets with Round-Trip Transport from Pompeii

Terrible. We were at the meeting place in time 1315 for 1330 tour. No-one at meeting point with sign as explained on messages from app. Finally, asked some lady at a ticket book who said bus would not be picking us up until 1415. I asked why. She stated that your tour company changed the time but didn’t notify us. I believe we boarded at 1430. When bus arrived to Mt Vesuvius, we were told that park was closed due to weather. Then found out that the park had been closed since 1200. Why in the world would you take us in a bus to MT Vesuvius at 1430 when it had already been closed since 1200? Our entire afternoon on our precious vacation was wasted. The bus driver said we would get a refund but that does not refund our time lost. That was the last straw for us. No more Get Your Guide activities for us. Please make sure we get a full refund.

The mountain with magical glimpsed views of the Bay of Naples when the clouds which capped the top 300 metres cleared for a few minutes to leave ethereal whispy clouds and brief clear views But the guide was not outside the meeting point notified to me - directly opposite a main entrance to Pompei at 2pm. I was obliged to phone the company who provided a different place and time meeting instructions. The trip set off half an hour late which reduced time at the summit

Bonjour, Nous avons réservé un guide français afin de nous accompagner et il ne s'est jamais présenté !! Alors que nous avions payé plus cher justement pour avoir ce guide. Très déçu. Nous avons été accueilli par un guide qui nous a dis qu'il allait venir mais on ne la jamais vu . il parlait pas bien du tout le français et qui nous a demandé de le payer car il nous a fait une petite présentation du Vésuve.

Puntualissimo il servizio navetta, sia in partenza che in ritorno. Gentilissimo e ben organizzato il personale prima della partenza. Consigliati scarponcini da montagna. Tour senza guida. il tempo di visita al cratere è sufficiente, se si ha una buona camminata per la salita a piedi. Consigliamo di verificare il meteo prima della prenotazione. Noi abbiamo avuto una mattinata splendida, a fine luglio 2025, ma il giorno prima ed il giorno dopo erano nuvolosi.

The actual activity was fab the only down side was the communication for exchanging voucher for a ticket is very vague and the instructions for the meeting point was not what it said on the schedule. There was no one with a card at he meeting point to say where the bus was. It was so busy and the communication was nada! We were stressing right up to departure time wondering if we were on the correct tour.

el tour contratado era 3,5 horas, el conductor/guia hizo el tour en 2,5 horas, apenas tuvimos 50 minutos para subir y bajar del vesubio a un ritmo agotador, algunas personas no consiguieron hacerlo entero a la vuelta le pregunté al guia porque nos quitó una hora y sin inmutarse respondió que teníamos que haberle dicho que queríamos más tiempo. El guia no subió con nosotros, se quedó en el autobús, dificilmente podríamos haberle avisado desde el vesubio donde no hay cobertura. el sabía que 2,5horas (incluido el autocar desde pompeya) no daba tiempo para subir tranquilamente, también sabía que el tour era de 3,5 horas y sin embargo lo recortó a 2,5 horas sin explicación. despues de nuestra queja tampoco se disculpó. realmente deplorable