Colosseum Underground & Arena Floor Guided Tour with Exclusive Access

Your supplier cancelled our tickets the day before the tour. No one from Headout was even aware and after contacting customer service , no one got back to us in a timely manner or with a solution. Headout advertised that these were guaranteed tickets but it's a lie...the tickets were not secured in advance. Because this was cancelled the day before, all other vendors were sold out. We will not book with Headout again.

The underground tour had to be changed as the Colloseum had changed its programme. However, we were offered a number of alternatives and accepted a semi-private tour of the Colloseum, including the floor and upper levels, with a ticket for the forum and Palatine Hill included. Andre, our guide, was superb and had an extensive knowledge of the Colloseum building, its place in Rome's social structure and how it was used. Nothing threw him and he was able to adjust the tour to ensure our interests were well covered. He also provided guidance on getting the best out of our remaining time in the Colloseum, Forum and Palatine once he had left us. Worth every penny and significantly enhanced our experience.

The underground tour had to be changed as the Colloseum had changed its programme. However, we were offered a number of alternatives and accepted a semi-private tour of the Colloseum, including the floor and upper levels, with a ticket for the forum and Palatine Hill included. Andre, our guide, was superb and had an extensive knowledge of the Colloseum building, its place in Rome's social structure and how it was used. Nothing threw him and he was able to adjust the tour to ensure our interests were well covered. He also provided guidance on getting the best out of our remaining time in the Colloseum, Forum and Palatine once he had left us. Worth every penny and significantly enhanced our experience.

Fantastic afternoon at the Colleseum, we'll worth the money for the underground experience. From the beginning being checked off at the meeting point by a lovely young man to setting off with Antonello. He was most informative, great humor and lots of extra information like places to eat. Would definitely recommend the underground experience. Crowds not too bad for 1pm and Antonello made sure we were on time for our slot. A few checks of paperwork and a bag scan were easy. Just make sure your name matches your id.

Our tour was rescheduled at the last minute, which cost us an extra €50 (I had booked something else, but didn’t get a refund). Our tour started around 3 p.m., so by the time we finished the Colosseum tour, everything was closed and we had to wait until the next day. Terrible. If you reschedule to a later time, at least mention it. Because of this, we didn’t have enough time for the Palatine Hill and the Forum. I advise everyone against booking through this organization; just buy your own tickets. It is beautiful, though—I just should have done this on my own.