Livorno Shore Excursion: Florence & Pisa with Accademia & Leaning Tower

Nuestro guía Kiyko fue increíble, se ajustó perfectamente a los tiempos y nos dejaron en plena puerta del barco. Nos encantó la visita. Únicamente, si vas a hacer la excursión, por favor, adáptate a los horarios que indica el guía porque nosotros por culpa de un grupo de personas que pasaron de los horarios un poco, casi nos quedamos en tierra. Llegamos 5 min antes de que cerrasen el embarque y fue un momento de tensión. Gracias! A pesar de eso, lo pasamos genial, comimos genial, 100% recomendable.

Thought it was going to be small group with guide but they combined into 1- full 80 pax very nice bus for drive to Florence with one guide Juan. Near Florence train station passengers divide into groups, some with own guide, but many like us were stuck with Juan who led us at a very fast pace to a meeting point near the Acadamy. Two friends got delayed at toilets but Juan would not wait for them. They managed to find their way and we were led by another guide to entrance to Acadamy, who deserted us at that point and we got lost going back to bus. We missed our bus

The trip itself was far too rushed. The queue at the Accademia museum were too long and unorganised. We ended up not going in as our timeslot was 13.15 and we had to be back at the coach for 14.30hrs. Friends if ours were on the earlier time slot and they only got to see "David" and little else at the museum as they had no time. When I asked on the day for an earlier time slot the tour company and museum both refused. When I contacted the tour company post trip to explain our dilemma they were uninterested and quite honestly rude. The same applied at Pisa, although we had tickets to venture up the tower, we chose not to due to little time available. The whole trip felt rushed with very poor customer services. I would not recommend this company due to their lack of customer service skills.

When in Florence, we had torrential rain, he directed us into a small café /restaurant which was fine. When the rain let up and it was time for us to leave, my elderly relative was in the restroom., he said he would wait for us out front, when we got out front, our guide was completely gone we didn’t know where we were or how to find him! Thank goodness, there were three other young ladies who were also left, but knew where to go to get back to the bus. If it weren’t for that, we would’ve been left in Florence.

trop de choses à voir, survol seulement, trop rapide. De plus, il y avait un groupe d'un autre bateaux qui quittais le port à 10h pmet nous à 6hpm et l'île sont arrivés en retard de 10 minutes pour le retour et nous avons failli manquer le départ du bateaux. En plus, ça passer proche de virer à une bataille parce-que ces 5 personnes ce moquaient bien des 40 autres. donc ce n'était pas une bonne idée de mettre deux bateaux dans la même autobus.

Alles in allem gut gelungener Ausflug, sicher könnte man für verschiedene Sachen mehr Zeit einplanen. Wir waren von der Gruppe abgelöst weil wir eine Person bei uns haben die schlecht zu Fuß ist so hatten wir unser eigenes Tempo. Man sollte sich vorher sicher sein was will ich sehen, ist ja begrenzte Zeit die zur Verfügung steht, das weiß man ja!

Dejlig og god planlagt tur. Guiden Giada var meget professionel, venlig og delte løbende relevant viden om de enkelte stop. Hun var tydelig og let at forstå. Det samme galt vores chauffør “Andrea”. De var et yderst behageligt team. Stoppet i Pisa var desværre lidt for kort i vores optik, vi kunne godt havde brugt 20-30 min mere. Ellers helt perfekt tur, hvor vi til slut blev sat af ved vores cruise placering, så vi undgik stressen med shuttlebusserne. En tur der klart anbefales og hvor man får rigtig meget for sine penge.