From Milan: Lake Como, Lugano & Bellagio by Bus with Private Boat Tour

Seemed like we got dropped off in places without much "guiding " in the towns We saw other tour groups that were getting more information from their guides like architectural aspects of the Duomo in Como were our guide just told us what time to meet to get back on the bus Probably 1/2 hour too long in Cuome and Bellagio- maybe because I wasn't interested in shopping

1/5 – Very disappointing and poorly organised Unfortunately, this tour was nowhere near what I expected for the price. The bus was old and, although the tour description stated that it had air conditioning, the AC was only available every few seats, meaning a large part of the bus had no effective air conditioning. Considering the extreme heat, this made the journeys extremely uncomfortable. We spent around 1 hour on the bus twice during the day, followed by approximately 1.5 hours on the way back — around 3.5 hours of the day spent on the bus in total. There was also no toilet on board. What made this even worse was that we were explicitly told to always use the toilet whenever we had the opportunity because there would be no toilet stops during the journey. We were told the reason there was no toilet on the bus was “COVID restrictions”, which is extremely difficult to understand in 2026. Imagine not even feeling comfortable having a coffee or drinking enough water because you’re constantly worrying about whether you’ll need to use the toilet during a long journey in the heat. The seating arrangements were also very poorly organised. There were repeated arguments about people wanting to sit alone or insisting on window seats, even when travelling with someone. My friend and I were travelling together, and there was no sensible system to make sure people travelling together could sit together. What made it worse was the contradictory advice from the guide. We were told not to leave anything on the bus because of the heat, but also told to remember our seats and return to the same ones. When we came back, there was no way to know which row everyone had originally been sitting in, which resulted in arguments and people refusing to sit next to others. If seats are not reserved, the system should simply be first come, first served, rather than creating confusion and telling people they can arrive later but will still get the best seats. The boat trip was also much less impressive than expected. I expected the boat portion to be a significant part of the experience, but it felt quite limited considering the overall price. The destinations themselves are beautiful, but unfortunately the organisation, transportation, comfort and value for money made the overall experience very disappointing. For the price, I expected a much better organised, comfortable and enjoyable experience.