Biglietti Salta-Fila per Basilica di San Marco e Palazzo Ducale

The best part for us was when we went inside the prison—it was truly surreal!

Bad experience all around Confusion from the start

Skip-the-line admission and our guide Michaela

The guide was knowledgeable, had a good sense of humour and was more than understanding about my wife's physical limits. She did everything she could to make the experience as easy to navigate and enjoyable as she could. I just wish I could remember her name - she had red hair.

It's not clear that the ticket is a voucher that still needs to be exchanged for the actual ticket, and with just a few minutes' delay, that's no longer possible. Very frustrating—I ended up paying twice. This is not what I had in mind!!!

The visit to St Mark's Bascilica and also the Doge Palace with details of each room and artifact. The tour guide was exceptional and very personable as well.

Be sure to pick up your tickets beforehand. I thought the ones from the app would work.

On time and a very friendly manager

Had fun and learned a lot of good information

The travel in the Doges palace is very interested

We barely made it on time because of a vaporetto breakdown, and the service was wonderful throughout the entire process—they even went so far as to reschedule our tour...

The tour guide. Giovanni was knowledgeable and funny!

Wonderful and informative tour. Very interesting and a beautiful place, and the host was also wonderful. Very easy to understand and answered and questions. Just a great tour

The tour guide was very informative and provided us all with great background on the history of the Doge's Palace. However, the weather (heat/humidity) forced us to leave the tour early. We were wilting.

Skipping the lines in the crowded area was great. The tour guide also provided a lot of insight and answered all questions.

First of all, I booked a tour for 11:45 a.m. simply because it was available at that time, and you changed the time the day before. The tour operator mentioned in the Head Out email was different from the one who contacted me. I will never book with you again.

Knowledgeable tour guide but late start.

The company gave us tickets printed on DINA 4 paper with the wrong date of the month. We couldn't get in, so we had to go to the office to exchange them and then return to the Ducal Palace. The tour of the basilica started late because we were waiting for some visitors who never showed up.