Rome: Pantheon Full Access Entry Ticket with Host + Interactive App

Le Panthéon mérite d'être visité. Par contre, difficile de trouver le guide qui devait remettre les billets d'entrée car il n'a pas levé la pancarte, et sur la pancarte, il y avait plusieurs prestataires. Celui qui nous concernait était écrit en petit. Il y a plusieurs files devant le Panthéon. Il nous a indiqué celle qu'il fallait prendre, mais ce n'était pas clair. On s'est trompé de file, et on a dû recommencer l'attente sur une autre file... Par contre l'audio guide est très bien.

Cheguei uns 30 minutos antes, a pessoa nao achou nosso ingresso. Pediu para eu esperar, e alguns minutos depois recebi uma mensagem da empresa dizendo que por uma falha no sistema deles, meus ingressos não tinham sido comprados. Que eu teria que ir em outro horário. Respondi reclamando muito, pois eu tinha comprado os ingressos 9 MESES ANTES, e recebido todas as confirmações. Depois de muita luta e briga, conseguiram nos colocar para dentro do Panteão, como se estivessem fazendo um favor, a empresa parou até de responder minhas mensagens. Atendimento péssimo, desrespeito ao cliente, stress desnecessário.

The Pantheon itself was very, very wonderful, but the guide was late for our meeting time. We had to wait in the heat for a while. Afterward, the guide appeared a little ways away from the spot shown in the photo, making it hard to understand and a struggle to find them. They were standing in the shade, away from the location indicated in the photo. It was good that he activated our tickets on his smartphone afterward, but he didn't give us the online guide we had signed up for. We didn't realize until after we went inside that we hadn't received it, so we weren't able to listen to the guide. We were told the guide would walk us to the entrance, but there was actually no guidance to the entrance. However, since we had booked for 9:30, we were able to enter smoothly without waiting in line.