SNAV Round-Trip Ferry: Naples Beverello ⇄ Capri

I was warned it was an ugly, unpleasant city. But I loved it! The people were amazing! Friendly, charming. A city full of life. Busy. Full of places to visit, and the surrounding area is unmissable. The only problem with transportation is that it's slow and feels like you're riding in a rally. My only complaint is how unpleasant it was to buy tickets for trips to Capri, Imafil, etc. Both times I went, the saleswoman was eating and yelling, and she sold me one with the wrong date. When I returned it a few minutes later, she yelled at me even more and mistreated me. Despite those small details, I love Naples!

I got scammed with my trip from Naples-Capri-Naples on Sat 11.5.2024 (Reservation No. 17922306). Both tickets were paid in internet, but I got info from return trip from Capri to Naples at 5:10PM, that boat is full and new time needed to be selected. I choosed 6:10PM. I did not ever got confirmation for that, and both harbour ticket offices refused to give tickets. To avoid got left to Capri island, I had to buy three new tickets (2 adult, 1 children). So I lost 66€ money, which disappointed us a lot. Nobody was interested to help, so this feals like a scam on purpose. We cannot recommend your service to anyone - unless you pay our money back. Per favore restituiscici i nostri soldi, grazie.